VPN Issues

PPTP VPN - A Connection To The Remote Computer Could Not Be Established in Windows 10

We have been receiving reports of users experiencing an error while connecting to the PPTP VPN accounts (which had worked earlier) saying, “A connection to the remote computer could not be established. You might need to change the network settings for this connection.”

The solution is simple:

  • 1: Press the Windows key + X together on your keyboard and select Device Manager from the context menu.
  • 2: In the Device Manager window, scroll down and expand Network adapters. Now, right-click on WAN Miniport (PPTP) and select Uninstall device from the menu.
  • 3: Repeat the same steps as shown above to Uninstall device for the all the Miniports listed below one by one:
    • WAN Miniport (STP)
    • WAN Miniport (PPPOE)
    • WAN Miniport (Network Monitor)
    • WAN Miniport (L2TP)
    • WAN Miniport (IPv6)
    • WAN Miniport (IP)
    • WAN Miniport (IKEv2)
  • 4: Now, click on the Action tab at the top of the window and select Scan for hardware changes from the context menu.

This will re-install all the WAN Miniports freshly and now your VPN should work back again.

VPN Error 619

VPN error 619 is almost always a problem with a firewall on the client machine or the firewall the client is behind breaking PPTP.

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VPN Error 800

One of the most common errors encountered when working with a VPN is error 800 - "Unable to establish the VPN connection." Unfortunately this error code doesn't tell you anything of why the connection is actually failing. If you encounter it, check the following:

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