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Infrastructure incident Feb 14 2019

We are experiencing a significant networking incident that is impacting several of our locations.
Our providers and our support team are working hard to close the incident.
We are sorry for any inconvenience this may have caused and we will do our best to accommodate IP changes where available.

Affected locations are:

  • China Guangzhou Guangdong
  • India Ahmedabad
  • India Kanpur
  • India New Delhi
  • Japan Takatsuki Osaka
  • United States Boston Massachusetts
  • United States Charlotte North Carolina
  • United States Idaho Falls Idaho
  • United States Indianapolis Indiana
  • United States La Jolla California
  • United States Louisville Kentucky
  • United States Nashville Tennessee
  • United States Portland Oregon

Thank you for your understanding.
Best regards, Team

UPDATE: Due to circumstances that are not under our control we are closing down the affected locations and we are relocating existing proxies to locations in the same zone.
Proxy replacements will automatically be delivered to affected customers.
For custom IP replacements please open a support ticket request.
Thank you for your support!
Best regards, Team